Website: www.asicasa-design.ro
Buyer: any natural or legal person who places an order on the Website;
Seller: ASI CASA DESIGN SRL
CIF: RO 49486680
No. Reg. Trade: J13/302/29.01.2024
SOCIAL S.: BLV. ALEXANDRU LAPUSNEANU NO. 110
Mobile phone: 0737603918
E-mail: info@asicasa-design.ro
Product categories: Polystyrene wall panels
Member: natural person, legal person or any other legal entity that has or obtains access to the Content, through any means of communication (electronic, telephone, etc.) or based on a user agreement between the Seller on the one hand and the Seller on the other hand and which requires the creation and use of an Account;
Account: the set consisting of an e-mail address and a password that allow a single Member access to restricted areas of the Website through which access to the Service is made;
User: any person who visits and/or interacts with the Website
Client: the natural person, legal person or any other legal entity that has or obtains access to the Content and Service, after the creation of the Member Account;
Service: the e-commerce service conducted exclusively on the publicly available portions of the Website, in the sense of giving the Customer the possibility to contract products and/or services using exclusively electronic means, including other means of remote communication (including telephone);
Content: all the information on the Website that can be visited, viewed or otherwise accessed using a digital device, respectively:
the content of any e-mail sent by the Seller to its Users or Customers by electronic means and/or any other available means of communication;
any information communicated by any means by an employee of the Seller to the Customer, according to the contact information, specified or not by him;
information related to the products, services and/or rates charged by the Seller in a certain period;
information related to the products, services and/or rates charged by a third party with whom the Seller has concluded partnership contracts, in a certain period;
data relating to the Seller, or other privileged data thereof.
Bridges/Goods: any product made available to the buyer through the Website and to be provided after the conclusion of the Contract;
Command: electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Website, his intention to purchase Goods and Services from the Website;
Specifications: all specifications and/or descriptions as stated/described on the Website;
Contract: the placing of a valid Order by the Buyer and its acceptance by the Seller;
Distance contract: any contract concluded between the professional and the consumer within an organized distance sales or service provision system, without the simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of distance communication, up to and including when the contract is concluded, according to Emergency Ordinance no. 34/2000 on ecological agri-food products;
Newsletter / Alert: the periodic means of information, exclusively electronic, on the products, services and/or promotions carried out to the Seller in a certain period, without any commitment on the part of the Seller with reference to the information contained therein.
Transaction: collection or reimbursement of an amount resulting from the sale of a Product / Service by the Seller to the Customer, by using the services of the card processor agreed by the Seller, regardless of the method of delivery.
Document: These Terms and Conditions.
2. AGREEMENT
2.1. To use our online store, you are required to agree to our Terms and Conditions. Please read them carefully. Your information about our Terms and Conditions will precede any act or fact likely to determine obligations for the contracting parties. Visiting and using the Website is subject to acceptance of these terms of use.
3. MANDATORY CHARACTER
3.1. Use of the Service implies the Member's or Customer's adherence to these Terms and Conditions through your express acceptance of this Document. If one of the provisions of this act is found to be void or invalid, all others shall remain valid as far as possible. If references are made to other Websites, we do not guarantee and/or confirm in any way the type of information you will find on them. Whether or not you visit these Websites and consider the information found there is at your discretion.
3.2. Access to the Service is made exclusively by accessing the publicly available website www.asicasa-design.ro
3.3. By using the Website/Content/Service, the Member or Customer is solely responsible for all activities arising from its use. Also, he is responsible for any material, intellectual or electronic or any other damage caused to the Website, the Content, the Service, the Seller's company, or any third party with whom the Seller has concluded contracts, in accordance with the Romanian legislation in force.
3.4. If the User or the Client does not agree and/or does not accept and/or revokes the consent given for the Document, he renounces access to the Service, other services offered by the Seller through the Website, receiving newsletters/alerts and/or communications from the Seller of any nature (electronic, telephone, etc.), without any subsequent guarantee from the Seller or its Partners.
3.5. Seller will delete all data referring to it from their database, without any subsequent obligation of either party to the other or without any party being able to claim damages against the other.
3.6. The Customer / Member may at any time revert to its decision to agree and/or accept the Document, in the form in which it will be available at that time.
3.7. To exercise his right to disagree and/or not accept and/or revoke his acceptance of the Document, he may contact the Seller, or use the links in the content received from the Seller intended for this purpose.
3.8. The Client cannot revoke the consent expressed in favor of the Document during the period of a Contract or until the moment he does not pay the consideration of all the Contracts concluded with the Seller.
3.9. If the Customer has paid the value of all outstanding Contracts to the Seller and revokes its consent expressed in favor of the Document during the execution of an Order, the Seller will cancel its Order without any subsequent obligation of either party to the other or without any party being able to to claim the other damages.
3.10. This Website is addressed only to Members of legal persons, legal entities and natural persons who are at least 18 years old, who have completed the appropriate registration steps and who have not been suspended or removed by the Seller, regardless of the reason for the suspension or removal. The possibility to order online is only available to people with headquarters / domicile in Romania. By becoming a Member, the person declares that he meets the conditions mentioned above.
4. CONTENT
4.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Website, are the exclusive property of the Seller, these being- all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) are reserved to them.
4.2. The Member or Customer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any content in any context other than the original intended by the Seller, include any content outside On the website www.asicasa-design.ro, removing the signs signifying the copyright of the Seller or on the content, as well as participating in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, except with the express consent of the Seller or .
4.3. Any Content to which the Member or Customer has and/or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between the Seller and it, and without any guarantee implied or expressly formulated by the Seller with reference to that content.
4.4. The Member or Client may copy, transfer and/or use content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
4.5. If the Seller gives the Member or the Customer the right to use in the form described in a separate user agreement certain content to which the Member has or obtains access as a result of this agreement, this right extends only to that or those contents defined in the agreement , only for the period of its existence or these contents on the Website or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of the Seller for the respective Member / Customer or any other third party who has/obtains access to such transferred content, by any means, and which may be or is harmed in any way by such content, during or after the expiration of the user agreement.
4.6. No content transmitted to the Member or Customer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of the Seller or of and/or the Seller's employee or of which mediated the transfer of content, if it exists, in relation to said content.
4.7. Any use of the Content for purposes other than those expressly permitted by the Document or the accompanying user agreement, if any, is prohibited.
4.8. The Seller reserves the right to change or add new rules and restrictions regarding the content of the Website at any time.
4.9. For any problem related to copyright infringement please contact us by email info@asicasa-design.ro
5. CONTACT
5.1. The Seller publishes on the Website the complete and correct identification and contact data of the Customer or Member.
5.2. By using the contact form or the service present on the Website, the Member or the Customer allows the Seller to contact him by any available means including electronic means.
5.3. Partially or fully completing the contact form and sending it does not in any way represent a commitment on the part of the Seller to contact the Member or the Customer.
5.4. Accessing the Website, using the information presented within it, visiting the pages, sending e-mails or notifications addressed to the Seller is carried out electronically, by telephone, or any other means of communication available to the Member or the Customer and the Seller, thus considering that he consents to receive notifications from the Seller or by electronic and/or telephone, including communications by e-mail or through announcements on the Website.
5.5. The seller reserves the right not to respond to all requests of any nature, received by any means of communication (electronic, telephone, etc.).
6. Newsletters and alerts
6.1. When the Member or Customer creates an Account on the Website, accepting the Document (Terms and Conditions), he has the right to express his consent or not to receive newsletters and/or alerts from the Seller. Members or Customers who create an Account on the Website provide their real name and information, and we need your help to keep these details as such.
6.2. The data collected from the Member for the purpose of sending newsletters and/or alerts can and will be used by the Seller and its Partners within the limits of the Privacy Policy.
6.3. Renunciation of receiving newsletters and/or alerts by the Member or Customer can be done at any time:
using the specially intended link within any newsletters and/or alerts received;
by changing the acceptance or to receive newsletters and/or alerts and by using pages from restricted areas, by using the Account;
by contacting the Seller in accordance with the contact information, and without any further obligation of either party to the other or without any party being able to claim damages against the other.
6.4. Opting out of receiving newsletters and/or alerts does not imply waiving the consent given for the document.
6.5. The Seller reserves the right to select the people to whom it will send newsletters and/or alerts, as well as the right to remove from its database any Member or Customer who previously expressed their consent to receive newsletters and/or alerts, without any a subsequent commitment on the part of the Seller, or any prior notification thereof.
The Seller will not include in the newsletters and/or alerts sent to the Member or the Customer, any other kind of advertising material in the form of content that refers to any third party that is not a partner of the Seller's Company, at the time of sending the newsletters and/or alerts.
-
The PRIVACY POLICY can be consulted here.
-
COOKIES POLICY can be consulted here.
-
MODIFICATION OF TERMS OF USE
9.1. In order to make them more suitable for the purpose of having an excellent collaboration with you, these terms of use may change at any time without any notice or notification. Therefore, please return to this page each time you use the Website.
10. ASSIGNMENT AND SUBCONTRACTING
10.1. The Seller can assign and/or subcontract a third party for services related to the fulfillment of the Order, with the information of the Client/Member, without his consent being necessary. The Seller shall always be liable to the Buyer for all contractual obligations.
11. ACCESS TO THE SERVICE
11.1. Access to the Service is permitted to any Member who owns or creates an Account. In order to be allowed access to the service, the Member will have to accept the provisions of the Document.
11.2. The Seller reserves the right to limit the Customer's access to the Service and to delete his Account if he considers that based on the behavior of the Customer, the access and existence of the Customer's Account could harm the Seller in any way.
11.3. Each Member can have only one Account. It is forbidden to share an Account between several Members/Customers.
11.4. In the event that such access is discovered, the Seller reserves the right to cancel or suspend the Customer's access to its Service Content.
12. PRODUCTS, SERVICES AND METHOD OF PAYMENT
12.1. The Seller may publish on the Website information about products, services and/or promotions practiced by him or by any other third party with whom the Seller has concluded partnership contracts, in a certain period and within the limit of available stock.
12.2. The products and/or services purchased through the Service are intended exclusively for the Customer's personal use.
12.3 The Seller may limit the ability to purchase products or services available on the Website at a given time to one or more Customers.
12.4. All prices related to the products or services presented on the Website are expressed in RON (RON) and include VAT.
12.5. The rates displayed on the Website and crossed by a line mean the non-discounted price of a product that is in a promotional period of price reductions.
12.6. Invoicing of purchased products is done exclusively in RON. If the payment is made by bank card, this will be confirmed when the invoice is issued to the Customer. Until that moment, the value of the order will be blocked on the Customer's account without being transferred to the Seller's accounts.
12.7. In the case of online payments, the Seller is not / cannot be held responsible for any other additional costs borne by the customer, including but not limited to currency conversion fees applied by the bank issuing his card, in the event that the currency of his issue differs from RON. Responsibility for this action rests solely with the Customer.
12.8. All the information used to describe the products and/or services available on the Website (static / dynamic images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the Seller, they are for the purpose of presentation.
12.9. In the description of the products and/or services, the Seller reserves the right to use other products (accessories / etc.) that may not be included in the costs of the respective products.
12.10. The following payment methods are accepted on the www.asicasa-design.ro website:
cash payment at the time of product delivery;
payment by bank card through the payment processor NETOPIA Payments;
payment by bank transfer to the IBAN account: RO30UGBI0000452031333RON opened at GARANTI BBVA in the name of ASI CASA DESIGN SRL. In the case of payments by bank transfer, the ordered products will be delivered only after the payment is shown in the account statement.
13. ONLINE ORDER
13.1. The customer can place orders for products sold at a given time, on the Website or by phone
13.2. By completing the Order, the Customer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true on the date of placing the order, referred to in this document as the "Order".
13.3. By completing the Order, the Customer consents to the Seller contacting him, by any means available / agreed by the Seller or its Partners, in any situation where it is necessary to contact the Customer.
13.4. The Seller may unilaterally cancel the Order placed by the Customer, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other in the following cases:
non-acceptance by the issuing bank of the Customer's card, of the transaction, in the case of online payment;
invalidation of the transaction by the card processor approved by the Seller, in the case of online payment;
the data provided by the Customer on the Website are incomplete or incorrect;
the Customer's activity on the Website may and/or cause damage of any kind on the part of the Seller;
making more than two consecutive failed deliveries;
in the event of the appearance of a suspicious transaction or declared as suspicious by an authority, institution, banking unit or its legal entity;
for other objective reasons.
13.5. The Customer can cancel an Order placed, when he is contacted to complete the Order by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Customer.
13.6. If the Customer cancels an order made with payment by bank card and in which the bank issuing the Customer's card has authorized the bank transaction, in the sense of blocking in the Customer's account the value of the products and services purchased by him, this amount will be unlocked by to the Seller within a maximum of 48 hours from the date on which the Seller became aware of this fact.
13.7. In the event that some products ordered by the Customer through an order made with payment by bank card are not available in stock, the Seller will inform the customer of this fact and will order the unlocking of the counter value of these products in the Customer's account, if this the amount was blocked on the Customer's card, within a maximum of 48 hours from the date on which the Seller became aware of this fact.
13.8. If the Customer has chosen the payment method by bank card, and the value of the ordered products/services has been blocked on his card, he has the right to change the content of his order, at the moment he is contacted by the Seller, within the value limit blocked on his card.
13.9. If the Customer has chosen the payment method by bank card, and the value of the products/services ordered has been blocked on his card, and the value of his new order is lower than the value of the products/services originally ordered, the Seller will order the unblocking in the Customer's account of the value of the difference between the value of the initial order and the new order, within a maximum of 48 hours from the date on which the Seller became aware of this fact.
13.10. Product delivery details including but not limited to the time required for delivery do not constitute a contractual obligation on the part of the Seller or, without any party being able to claim damages from the other, in the event that any party may be or is prejudiced in any way by following their violation.
13.11. If a Customer modifies his personal data, using the forms available on the Website, all orders in progress existing at that time, retain the data defined/accepted by the Customer before the moment of modification, being taken into account for delivery and contact, the new data modified accordingly.
14. TELEPHONE ORDER
14.1. The Customer / Member can make phone orders on the phone number(s) made available by the Seller on the Website.
15. AGREEMENT AND TERMINATION
15.1. The Seller will include in the package sent to the Customer, depending on the type of each product, all the necessary documents certifying the purchase of the products/services by the Customer.
15.2. The Seller will facilitate informing the Customer about the completion stage of his order.
15.3. The contract to which are added the documents certifying the delivery to the Customer of the products contracted by him, on the part of the Seller, becomes an honored Contract.
16. TRANSPORTATION
16.3. The delivery to the Customer of the purchased products/services is carried out directly by each of the Sellers regarding the categories of products sold by each of them through the website www.asicasa-design.ro, in Constanta, or through a fast courier company in the rest of the towns in Romania.
16.4. Deliveries will be made, on average, within 72 hours of order confirmation.
16.5. If the product will be delivered after the aforementioned deadline, the Seller will inform the Customer by e-mail, within 48 hours of confirming the Order, in which case, the Customer may cancel the order in writing. In this situation, the Seller will inform the Customer by e-mail and will agree with him to extend the delivery term by a period that will not exceed the originally provided delivery term. If, within the new mutually agreed period, the product will be unavailable for delivery, the Customer may request the termination of the remote contract and the cancellation of the order.
16.5. The customer has a period of 24 hours from the date of issuance of the information notice to express his option regarding the ordered product.
16.6. Failure by the Seller to receive a response from the Customer within the specified term will be considered as his tacit acceptance for the extension of the delivery period. In all cases where the Customer expresses his option in writing to terminate the contract and cancel the order, if the product has already been paid for by him.